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Adobe says it will remove Send to FedEx Kinko's feature from Acrobat and Reader
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August 1, 2007 — Adobe Systems Incorporated has announced that it will
remove the "Send to FedEx Kinko's" service & functionality
from Adobe Reader & Adobe Acrobat. According to
an August 1st press release from Adobe,
the versions of Adobe Reader & Acrobat that are scheduled for release in
October will not contain the feature.
This announcement from Adobe comes in the wake of a major uproar that has been rippling through the
printing industry for the past couple of months, ever since Adobe's June release
of Versions 8.1 of Adobe Reader & Acrobat. These versions of the
Reader & Acrobat software contain a menu item on the File menu that makes it
very easy for the user to transmit a PDF file to a FedEx Kinko's facility
and place an order for the file to be printed by FedEx Kinko's.
Immediately after Adobe Reader 8.1 and Adobe Acrobat 8.1 were released on June 6th,
printing-industry executives began putting strong pressure on Adobe to
remove the feature from Reader & Acrobat, claiming that it gives an
unfair advantage to FedEx Kinko's. Discussions about the controversial
"Send to FedEx Kinko's" feature raged for several weeks on print-industry
blogs, forums, and discussion lists; and some of the discussions are
still active as of this writing.
The uproar culminated in a San Francisco
meeting near the end of July. According to several sources, at this meeting high-level
representatives from major print franchises and from print-industry
organizations told Adobe representatives that the Adobe-FedEx Kinko's
deal was absolutely unacceptable, and they insisted that Adobe remove
the "Send to FedEx Kinko's" feature from Reader & Acrobat
immediately.
Related stories:
Adobe/FedEx deal can hurt printing companies!
Adobe takes heat from printing-industry execs over "Send to FedEx Kinko's" menu item in Acrobat and Reader
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